Terms of Use

### 1. Introduction Welcome to CRUPOL. By using our platform, you agree to comply with and be bound by the following terms of use. Please read these terms carefully.

### 2. Definitions

- **Platform:** Refers to the CRUPOL website and mobile applications.

- **User:** Any individual or entity using the CRUPOL platform, including car owners (Hosts) and renters (Guests).

- **Vehicle:** Any motor vehicle listed on the CRUPOL platform for rental. ### 3. Account Creation

- **Eligibility:** Users must be at least 21 years old and possess a valid driver’s license. Additional age requirements may apply based on local laws and vehicle types.

- **Registration:** Users must provide accurate information during account creation and maintain the accuracy of this information.

- **Account Security:** Users are responsible for maintaining the confidentiality of their account credentials and for all activities conducted under their account.

### 4. Listing a Vehicle

- **Vehicle Requirements:** Vehicles listed on CRUPOL must be legally registered, insured, and meet the platform’s safety standards.

- **Information Accuracy:** Hosts must provide accurate and complete information about their vehicles, including photos, descriptions, and availability.

- **Compliance:** Hosts are responsible for ensuring their vehicles comply with all applicable laws and regulations.

### 5. Booking a Vehicle

- **Search and Booking:** Guests can search for available vehicles, select preferred options, and book directly through the platform.

- **Payment:** Guests must provide valid payment information to secure a booking. CRUPOL accepts various payment methods, as detailed on the platform.

- **Cancellations:** Guests can cancel bookings according to CRUPOL’s cancellation policy, which may include cancellation fees.

### 6. Insurance and Liability

- **Coverage:** CRUPOL provides insurance coverage during the rental period. Details of the coverage are outlined in the Insurance Policy section.

- **User Responsibilities:** Users are responsible for understanding the terms of the insurance coverage and for any liabilities not covered by the insurance.

### 7. Fees and Payments

- **Service Fees:** CRUPOL charges service fees for using the platform. These fees are outlined during the booking or listing process.

- **Payment Processing:** CRUPOL processes payments through a third-party payment processor. Users agree to comply with the payment processor’s terms and conditions.

- **Refunds:** Refund policies are detailed in the Cancellation and Refund Policy section.

### 8. Prohibited Activities

- **Illegal Use:** Users must not use the platform or vehicles for illegal activities.

- **Unauthorized Modifications:** Guests must not make any unauthorized modifications to rented vehicles.

- **Subleasing:** Subleasing vehicles rented through CRUPOL is strictly prohibited.

### 9. User Conduct

- **Respectful Behavior:** Users must communicate respectfully with each other and with CRUPOL support staff.

- **Compliance with Terms:** Users agree to comply with all CRUPOL policies and guidelines.

### 10. Dispute Resolution

- **Mediation and Arbitration:** In case of disputes, users agree to first attempt resolution through mediation. If mediation fails, disputes will be resolved through binding arbitration.

- **Governing Law:** These terms are governed by the laws of the jurisdiction where CRUPOL operates.

### 11. Modifications to Terms

- **Updates:** CRUPOL reserves the right to update these terms at any time. Users will be notified of significant changes.

- **Acceptance of Changes:** Continued use of the platform constitutes acceptance of any updated terms.

### 12. Intellectual Property

- **Platform Ownership:** CRUPOL owns all intellectual property rights related to the platform, including trademarks and proprietary technology.

- **User Content:** Users grant CRUPOL a license to use any content they create or upload to the platform.

### 13. Termination

- **Termination by User:** Users can terminate their account at any time by following the procedures outlined on the platform.

- **Termination by CRUPOL:** CRUPOL reserves the right to suspend or terminate user accounts for violations of these terms or other platform policies.

### 14. Contact Information

For questions or concerns regarding these terms, please contact CRUPOL support at [[email protected]](mailto:[email protected]).

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By using CRUPOL, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.